We’re sure you will like it, but if not, you can return it to us within 14 days of delivery for a full refund once the product has been returned to us. Simply contact us within 14 days of receiving your product(s) and we will assist you with your return.
We check every sticker to make sure it’s up to our standards before we dispatch it to you, so damage is rare.
If you realise that you’re unhappy with the quality, or if we’ve sent you the wrong item, just contact us as soon as possible, ideally sending us a couple of photos of the damage or other issues with the product. Our team will assess your complaint and tell you how to return the item or arrange to collect the item from you, and either give you a full refund or a new product.
If you have a change of heart, you can cancel at any time before your item is dispatched. Simply contact us and we’ll cancel your order and give you a full refund. Cancellations made after the dispatch of your item(s) will need to be made at the time of delivery, via a refusal of delivery or within 14 days of delivery by contacting us. You will receive a full refund once the product has been returned to us.
If you simply change your mind and wish to cancel the order after delivery, you will need to pay the return costs.
For security reasons we can only make refunds to the original payment method you used to place your order. Please see the table below for how long it typically takes after we have received the unwanted item back (or received evidence that it is being returned).
If you used your PayPal balance or bank account to fund the original payment, the refunded money will go back to your PayPal account balance. If you used a credit or debit card to fund the original payment, the refunded money will go back to your card. We will effect the refund within three working days but it may take up to 30 days for Paypal to process the transfer. For payments funded partially by a card and partially by your balance/bank, the money taken from your card will go back to your card and the remainder will return to your PayPal balance.
Once you’ve placed an order, you won’t be able to make changes to what you have ordered but you will be able to change contact and delivery details through your My Orders page.